Shipping policy

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been processed, it will be dispatched for shipping.

You will receive a confirmation email with tracking details once your order has been shipped.

Shipping Time

Estimated delivery times are as follows:

United Kingdom: 3–5 business days
Europe: 5–10 business days
International Orders: 7–15 business days

Please note that delivery times are estimates and may vary due to customs, carrier delays, or external factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout and may vary depending on:

Order size and weight
Shipping destination

Occasional free shipping promotions may be available.

Tracking Information

Once your order is shipped, a tracking number will be provided via email.
Tracking updates may take 24–48 hours to appear after dispatch.

Customs, Duties & Taxes

For international orders, customs duties or import taxes may apply depending on your country’s regulations.
These charges are the responsibility of the customer and are not included in the product price or shipping fee.

Delayed or Lost Orders

If your order is delayed beyond the estimated delivery time, please contact us and we will assist you.

If your order is confirmed as lost in transit, we will offer:

A replacement
Or a refund

Incorrect Address

Please ensure your shipping address is entered correctly at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.